Question 1

How do I book a tour?

Accepted Answer

You can book a tour through our contact page by filling in the inquiry form with your preferred tour, date, and group size. Alternatively, give us a call and we'll get you booked in straight away.

Question 2

How long are the tours?

Accepted Answer

Our Political & Murals Tour runs approximately 1.5 to 2 hours. The Coastal Scenic Tour is 3 to 4 hours. The Giant's Causeway Tour is a full day experience of 7 to 8 hours.

Question 3

Where do you pick up?

Accepted Answer

We offer complimentary pickup from any hotel or accommodation in Belfast city centre. We can also arrange pickup from Belfast International Airport, George Best City Airport, or the cruise terminal.

Question 4

How many people can fit in a taxi?

Accepted Answer

Our authentic London-style black taxis comfortably seat up to 5 passengers. For larger groups, we can arrange multiple taxis so everyone travels together.

Question 5

Are the tours suitable for children?

Accepted Answer

Yes, all our tours are family-friendly. Our guides are experienced at adapting the commentary for younger audiences. The Giant's Causeway and Coastal tours are particularly popular with families.

Question 6

What happens if the weather is bad?

Accepted Answer

Our tours run rain or shine — this is Northern Ireland after all! You'll be travelling in a comfortable, heated taxi for most of the tour. We make stops where you can get out and explore, but you're never far from the shelter of the cab.

Question 7

Can I customise my tour?

Accepted Answer

Absolutely. One of the biggest advantages of a private taxi tour is flexibility. Want to spend longer at the Peace Wall? Fancy adding a stop at the Titanic Quarter? Just let your guide know and we'll adjust the route.

Question 8

Do you offer hotel pickup and drop-off?

Accepted Answer

Yes, all tours include complimentary pickup and drop-off at your Belfast city centre hotel or accommodation. Just let us know where you're staying when you book.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit and debit cards, and mobile payments. Payment details will be confirmed when you book your tour.

Question 10

What is your cancellation policy?

Accepted Answer

We understand plans can change. We offer free cancellation up to 24 hours before your scheduled tour. Cancellations within 24 hours may be subject to a fee. Please contact us as soon as possible if you need to make changes.

Question 11

Are your tours accessible for people with mobility issues?

Accepted Answer

Our black taxis can accommodate most mobility needs. The cabs have wide doors and spacious interiors. If you have specific accessibility requirements, please let us know when booking and we'll do our best to accommodate you.

Question 12

What makes a black taxi tour different from a bus tour?

Accepted Answer

A black taxi tour is a private, personal experience. It's just you and your group with a local guide who can tailor the tour to your interests. You can stop where you like, spend as long as you want, and ask any questions. It's like exploring with a knowledgeable friend rather than being part of a crowd.

Frequently Asked Questions

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